Responsible Gaming
Our Commitment to Responsible Gaming
At Lucky Star India, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in any gaming activities on this website.
We take age verification seriously and comply with all applicable laws in India and your local jurisdiction. If you are under the legal age, please do not attempt to register or access gaming services.
Warning Signs of Problem Gambling
If you recognize any of these warning signs in yourself or someone you know, please seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Neglecting family, friends, work, or education due to gambling
- Borrowing money or getting into debt to fund gambling
- Experiencing mood swings or irritability related to gambling
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from problems or negative emotions
- Increasing bet amounts to achieve the same level of excitement
- Feeling anxious or restless when not gambling
Self-Help Tools & Responsible Gaming Features
We offer several tools to help you maintain control of your gaming activities:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specific time period
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Take a Break: Pause your account for a set period if you need time away from gaming
To access these tools, please contact our customer support team or log into your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations for confidential support:
India
- AASRA (Association for Social and Rural Awareness): Mental health and addiction support services. Contact: www.aasra.info or call their helpline for guidance on gambling addiction resources in India.
- iCall - Emotional Support Helpline: 9152987821 (available 24/7) - Provides counseling for various issues including gambling addiction
International Support Organizations
- GamCare (United Kingdom): Free, confidential support and information. Visit www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme. Visit www.gamstop.co.uk
- Gambling Help Online (Australia): Free counseling and support. Visit www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Evidence-based resources and support. Visit www.responsiblegambling.org
- National Council on Problem Gambling (United States): 1-800-GAMBLER helpline and resources. Visit www.ncpgambling.org
If You Need Help
If you or someone you care about is experiencing gambling-related problems, please seek help immediately. There is no shame in asking for support.
You can:
- Contact one of the support organizations listed above
- Reach out to a trusted family member or friend
- Consult with a mental health professional or counselor
- Use our self-exclusion tools to take a break from gaming
- Contact our customer support team for additional resources
Remember: Problem gambling is treatable, and help is available. You are not alone.